Service Standards & Booking Terms.

1. Chauffeur Car Rentals & Local Transfers

• Vehicles & Drivers: All vehicles are commercial licensed, professionally sanitized, comprehensively insured, and driven by background-verified chauffeurs.
• Usage Terms: Garage-to-garage kilometers or time allocations apply as agreed in your confirmed booking voucher. Tolls, state taxes, and parking fees are itemized transparently.
• Punctuality: Chauffeurs arrive 15 minutes prior to designated pickup times. For airport pickups, flight tracking is included.

2. Hotels, Villas & Tailored Holiday Packages

• Partner Standards: Accommodations and cruise lines adhere to verified hospitality standards. Check-in and check-out policies are governed by the respective resort or cruise operator.
• Custom Itineraries: Any modifications to bespoke holiday packages should be communicated to your dedicated Luxuryns advisor at least 72 hours prior to scheduled departure.

3. Cancellations & Refunds

Cancellation schedules vary according to the service tier and supplier policies (airline fare rules, hotel non-refundable windows, charter agreements). Clear cancellation timelines are provided on every invoice before payment confirmation.

4. Inquiries & Advisory Support

For questions regarding active reservations, revisions, or emergency assistance, our concierge team is reachable 24/7 for traveling guests: